Terms & Conditions

Meraki.so LLC, including its global subsidiaries Unamused Face, brand for ecommerce. Our business changes constantly, so you should check this website frequently for changes or updates.

Your use of this website is subject to these Terms and Conditions of Use, our Privacy Policy, and our Cookies Policy. We may modify these Terms and Conditions of Use from time to time, so please check back often. If you do not agree to these Terms and Conditions of Use or any revision, you must immediately stop using this website. While these Terms and Conditions of Use apply to the use of our website, they do not apply to purchases made through this website.

We reserve the right to withdraw or amend this website without notice. We will not be liable if, for any reason, this website is unavailable at any time, or for any period of time. From time to time, we may restrict access to some parts of or the entire website. We reserve the right to suspend, restrict, or terminate your access to this website at any time without notice.

BY USING THIS WEBSITE YOU ARE AGREEING TO ARBITRATION OF ANY CLAIMS RELATING TO OR ARISING OUT OF YOUR USE OF THIS WEBSITE. YOU ARE WAIVING IMPORTANT RIGHTS, INCLUDING THE RIGHT TO A JURY TRIAL. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OF USE OR ANY REVISION YOU MUST IMMEDIATELY STOP USING THIS WEBSITE.

Intellectual property, copyright, and trademarks

All text, graphics, logos, button icons, images, audio clips, videos, software, downloads, and any other content present on this website is the property of Meraki.so LLC and is subject to various United States and international copyright laws. Copyrights, trademarks or trade dress of Meraki.so LLC and may not be used without our written permission. Such items include our name and logos, and other graphics, logos, page headers, button icons, scripts, and service names of Meraki.so LLC products, services, and programs. Your use of the material found on this website is limited to the electronic copying and printing of site pages for personal, non-commercial reasons (e.g., printing an order confirmation page or other purposes related to ordering or shopping for merchandise). Without the explicit written permission of Meraki.so LLC, any other use of content found on this website (including linking and framing) is strictly prohibited.

Posting Comments/Blogs on our Website

Meraki.so LLC may provide blogs as a way for you to find out about what is going on with our products and to share comments with us and with other users. We do not pre-screen comments before they go up and therefore are not responsible for their content; however, we will edit or remove material when we feel it is necessary to do so and have been given notice of unsuitable or unlawful content. Posting a comment is simple: no registration with the website is required – just enter your name and a valid email address. Though we encourage you to make use of our blog feature, we do not necessarily endorse content posted by users. We want to make the blog as much yours as possible, but there are some guidelines we ask that you consider when posting a comment.

What to avoid:

  1. Language that could be perceived as offensive, libelous, defamatory, indecent, harmful, harassing, infringing, intimidating, threatening, hateful, abusive, vulgar, obscene, pornographic, profane, sexually explicit, or sexually/racially/culturally/ethnically offensive;
  2. Personally identifiable information, such as an email address, physical address, IM screen name, or phone number;
  3. Advertising or commercial content that solicits products or services;
  4. Junk mail, chain letters, and spam;
  5. Impersonating information (be yourself);
  6. False, misleading, inaccurate, fraudulent, or deceptive content;
  7. Information that is in violation of local, state, federal, or international law;
  8. Viruses; and
  9. Content intended to obtain passwords or account/private information from other users.

By using this website, you agree that you will not

  1. Use the website in any way that may lead to the encouragement, procurement, or carrying out of any criminal activity, or to promote any business, products, or services;
  2. Use foul, threatening, or offensive language including, without limitation, defamatory, libelous, racist, sexist, ageist, homophobic, or sexually explicit language;
  3. Distribute illegal, copyright infringing, advertising, indecent, or offensive material, or transfer files that contain viruses, Trojans, or other harmful programs; or
  4. Use the website for any purpose other than your personal use.

Errors and Inaccuracies

Meraki.so LLC attempts to be as accurate as possible. However, though it is our priority to provide you with complete, current, and accurate information, our website may contain content that is subject to human and/or technological errors (e.g., typographical errors, inaccuracies, omissions, etc.). This content may include information related to pricing, descriptions, and availability, as well as material that is incomplete or outdated. Meraki.so LLC does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product is offered by Meraki.so LLC itself is not as described, your sole remedy is to return it in an unused condition. Meraki.so LLC reserves the right to correct such information, even after an order has been placed. We may change or update information without prior notice at any time. Consequently, we apologize for any inconvenience that such errors may produce.

Unknown Credit Card Charges

Please keep in mind the following for unknown charges:

  1. A bank has placed an authorization hold for recently canceled or changed orders. When you place an order, Meraki.so LLC contacts the issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorization expires, but this is not an actual charge. If you cancelled your order, the authorization will be removed from your account according to the policies of your bank. To remove an authorization, contact your bank to clarify how long they hold authorization for online orders.
  2. An order was placed by a family member, friend, or co-worker with access to your card number.
  3. Additional cards are associated with the credit or debit account.
  4. A back-ordered or pre-ordered item shipped.
  5. A gift order shipped.
  6. An order was split into multiple shipments or sent to multiple shipping addresses.
  7. An order was shipped before a failed charge. In this circumstance we will attempt to contact the customer up to two times. After two business days with no response we will attempt to charge the open balance to the card on file.

Shipping Errors

If your order states delivered but you did not receive it then a claim must be submitted to our company for this issue. We will not refund or replace the item without an open claim with our company. These orders may be subject to a completed investigation with the shipping carrier. No refund or replacement will be issued until the investigation is completed in full. The average time for an investigation is eight business days.

Website Access and Contents

Access to this website and its contents may be suspended temporarily and without notice in the case of system failure, necessary maintenance or repair, or for reasons beyond our control. We have made every effort to display the products featured as accurately as possible. However, the colors we use, as well as the display and color capabilities of your particular computer monitor, may greatly affect the colors you actually see on the screen. Meraki.so LLC cannot be held responsible for any limitations of your monitor and cannot guarantee that your monitor's display of any color, texture, or detail of merchandise will be accurate/the same as the actual product.

No Confidentiality

We do not wish to receive any confidential or proprietary information through this website other than the information required from you to place an order. By submitting other information to us, you grant us license to use it in any way, without compensation. We will not use your name other than in the course of providing services to you unless required to do so by law, or unless you have provided us with your permission to do so.